Privacy and Security Policy

SFL Services LLC (“SFL,” “we,” “us”) provides ERP and technology consulting and builds software products. This policy describes how we collect, use, and protect information on our websites and applications, including:

• www.sflservicesllc.com (consulting site)
• www.myfflbook.com and app.myfflbook.com (MyFFLBook)
• www.organizedinventory.com and app.organizedinventory.com (Organized Inventory)
• www.logistor.io (Logistor)
• Related properties such as docs, wiki, forums, and project portals on sflservicesllc.com subdomains

Product-specific terms (for example a SaaS subscription or a consulting statement of work) may add to this policy. If they conflict, the product or contract terms control for that engagement.

1. Information we collect

You give us

• Contact details: name, email, phone, company, job title (contact forms, support tickets, sales, newsletters).
• Account details: login email and related profile data when you create or use an account on a product (for example MyFFLBook or Organized Inventory).
• Project and consulting information: requirements, timelines, and materials you send for ERP, Power BI, .NET/Blazor, or other work.
• Payment information: billed through a payment processor (for example Stripe / MemberPress). We do not store full credit-card numbers on our servers.
• Support content: messages, screenshots, and files you submit on a support form or by email.

Collected automatically

• Device and log data: IP address, browser type, operating system, referring URL, pages viewed, and approximate time of visits.
• Cookies and similar technologies: essential cookies to run the site, and (if you accept) analytics cookies. See Cookies below.

Product / tenant data

If you use a hosted product, you may enter business or personal-property data (for example firearm bound-book records in MyFFLBook, or home-inventory photos in Organized Inventory). We process that data to provide the product. You remain responsible for what you upload and for any legal duties that apply to it (including ATF and insurance-claim rules).

2. How we use information

• Provide consulting, software, hosting, support, and billing.
• Operate accounts, demos, and tenant isolation on shared applications.
• Improve sites and products (including aggregated usage).
• Send service messages (password resets, ticket replies). Marketing email is optional; you can unsubscribe.
• Secure the services and meet legal obligations.

We do not sell your personal information.

3. Cookies and analytics

Our marketing sites use a cookie banner (WPConsent). Essential cookies are needed for the site to work. Statistics cookies (for example Google Analytics / Site Kit / MonsterInsights) run only if you accept them, unless a lawful exception applies. You can change your choice in the cookie banner.

Analytics helps us see which pages are used. It is not used to make automated decisions about you.

4. Sharing

We share information only as needed to run the business:

• Processors: hosting, email delivery, payment processors, analytics (when enabled), and similar vendors under contract.
• Integrations you enable: for example FastBound, WooCommerce, or other connectors you configure in a product.
• Legal: if required by law, court order, or to protect rights and safety.
• Business transfer: if SFL is merged, acquired, or sells assets, information may transfer to the successor.

We do not share customer product data with other customers. Consulting client data is not used as marketing content without permission.

5. Security

We use reasonable administrative, technical, and physical safeguards (access control, encrypted transit where appropriate, least-privilege access, backups). No method of transmission or storage is 100% secure. Report suspected issues to the contact below.

6. Retention

We keep information as long as needed for the purpose collected, for contracts and tax/legal records, and as required by law. You may ask us to delete account or marketing data; we may retain what we must keep for legal or security reasons.

7. Your choices

• Access or correct contact and account information we hold.
• Ask for a copy or deletion, subject to legal holds.
• Unsubscribe from marketing email (link in the message or email us).
• Control non-essential cookies via the site banner.

Residents of some states (and the EEA/UK, if you are there) may have additional rights. Email us to exercise them. We will not discriminate against you for doing so.

8. Children

Our consulting services and products are not directed at children under 13, and we do not knowingly collect personal information from children under 13.

9. International visitors

SFL is based in the United States. If you access the sites from elsewhere, your information may be processed in the U.S.

10. Changes

We may update this policy. The effective date at the top will change. Material changes will be posted on this page.

11. Contact

SFL Services LLC
Email: sales@sflservicesllc.com
Web: www.sflservicesllc.com